The iconic Fortnum & Mason has been a firm fixture in heart of London for over 300 years, where visitors from around the world come in search of its exquisite range of gifts, hampers, food and tea.
Fortnum and Mason uses Dynamics 365 to support efficiency and growth for the future. The system provides important insights such as how often a customer shops with them and what their spend is, giving Fortnum and Mason the tools to make sure they are offering customers the products and services they want.
Video: Fortnum and Mason delivers memorable customer experiences with Microsoft Dynamics 365
Overall speed and usability, as well as closer control on costs, allows Fortnum and Mason to be proactive about achieving goals and serving their customers.
Microsoft Dynamics 365 puts us in a really fantastic place to support our growth for the future. Ewan Venters: CEO Fortnum and Mason
Support your company's efficiency and growth for the future with @Microsoft. Learn how Fortnum and Mason uses #Dynamics365 to personalize and streamline their national and international sales with meaningful customer insights.
Download Fortnum and Mason summary slide 👇