✅ Business Central: AI Chat + AI Agents Built-In
Business Central includes both AI chat and AI agents through Microsoft Copilot. These are embedded directly into the system and help users across departments.
Key AI Capabilities:
Natural Language Chat: Ask questions like “Show top customers by revenue” or “What’s our cash flow forecast?”
Sales Order Agent: Reads emails and documents to create quotes and orders.
Payables Agent: Matches invoices to purchase orders using historical data.
Inventory Forecasting: Predicts demand and automates replenishment.
Cash Flow Analysis: Forecasts liquidity using Azure AI.
Late Payment Prediction: Flags risky invoices.
Marketing Text Generator: Creates product descriptions.
Autofill Suggestions: Learns user behavior to suggest values.
Summarization Agent: Summarizes customer records and recent activity.
These agents are autonomous, configurable, and designed to reduce manual work while improving accuracy and decision-making