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Spy Alarms secures a platform for rapid growth through its use of Dynamics 365

Spy Alarms is a rapidly growing business serving more than 45,000 customers in the south-east of England. It specializes in electronic...

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Angel Face

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24.03.2023

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Spy Alarms secures a platform for rapid growth through its use of Dynamics 365

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Spy Alarms is a rapidly growing business serving more than 45,000 customers in the south-east of England. It specializes in electronic security and fire systems. To give its customers the best possible service, it must stay at the forefront of technology as it develops.


The business has grown rapidly through organic growth and an ambitious acquisition strategy. Over the last ten years, Spy Alarms has acquired 21 businesses. With that kind of growth comes legacy issues. Hugo De Beer, Group Technical Director at Spy Alarms, explains that the existing business system was “creaking at the seams”.



Video: Spy Alarms secures a platform for rapid growth through its use of Dynamics 365


After researching the market, the Spy Alarms team opted for Microsoft Dynamics 365 as its new business operations platform. Hugo De Beer explains, “The fix for us was Microsoft Dynamics 365 Field Service with Microsoft Dynamics 365 Business Central.”


Since switching to Microsoft Dynamics, the Spy Alarms team has delivered improved efficiencies and productivity gains across a wide range of business processes.




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