Taiwanese shoe equipment manufacturer King Steel faced growing customer demands for sustainable and recyclable shoe products from global brands like Nike and Adidas. That’s when CEO Jim Chen started to take the company on a path towards a "transparent supply chain" model, enabling greener practices through leveraging Microsoft's Dynamics 365 and Microsoft Cloud for Sustainability services.
These tools enabled seamless digital transition and data collection, fostering innovation and efficiency within the organization. With Dynamics 365 Business Central and Power Platform, employees created applications that accelerated business processes, allowing for a green transformation that both enhanced King Steel's sustainability performance, and also improved operational efficiencies and customer relations.
Dynamic 365 and Microsoft Cloud for Sustainability helped us make operational changes to meet our sustainability goals and made it possible to create a transparent supply chain with clean data to meet our customers’ demands.
- Jim Chen: CEO, King Steel
Chen’s defining move was fully digitizing company operations and connecting all departments and functions with Dynamics 365 Business Central. This digital transition to the cloud puts business operations, cross-department collaboration, and customer relations in one place.
Source, more info: Microsoft Customer Story-King Steel powers the global shoe industry’s green transformation with Dynamics 365.